Updated 10/23/2025

1. General provisions

This personal data processing policy has been drawn up in accordance with the requirements of the Law of April 14, 2008, No. 52-g «On Personal Data» (hereinafter referred to as the Personal Data Law) and defines the procedure for processing personal data and measures to ensure the security of personal data.
1.1. The Service sets as its most important goal and condition for the implementation of its activities the observance of the rights and freedoms of an individual and citizen when processing his or her personal data, including the protection of the rights to privacy, personal and family secrets.
1.2. This Service policy regarding the processing of personal data (hereinafter referred to as the Policy) applies to all information that the Service may receive about visitors to the https://collectorsshop.ru website.

2. Basic concepts used in the Policy

2.1. Automated processing of personal data is the processing of personal data using computer technology.
2.2. Blocking of personal data is the temporary cessation of the processing of personal data (except in cases where processing is necessary to clarify personal data).
2.3. Website is a collection of graphic and information materials, as well as computer programs and databases that make them available on the Internet at the network address https://collectorsshop.ru.
2.4. Personal data information system is a collection of personal data contained in databases and the information technologies and technical means that ensure their processing.
2.5. Anonymization of personal data is actions that make it impossible to determine, without the use of additional information, the ownership of personal data by a specific User or another subject of personal data.
2.6. Personal data processing – any action (operation) or set of actions (operations) performed with the use of automation tools or without the use of such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
2.7. Service – a government agency, municipal body, legal entity or individual that, independently or jointly with other persons, organizes and (or) carries out the processing of personal data, and determines the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.
2.8. Personal data – any information relating directly or indirectly to a specific or determinable User of the website https://collectorsshop.ru.
2.9. Personal data permitted for distribution by the personal data subject are personal data, access to which by an unlimited number of persons is granted by the personal data subject by giving consent to the processing of personal data permitted by the personal data subject for distribution in the manner prescribed by the Law on Personal Data (hereinafter referred to as personal data permitted for distribution).
2.10. User – any visitor to the https://collectorsshop.ru website.
2.11. Provision of personal data – actions aimed at disclosing personal data to a specific person or a specific group of persons.
2.12. Dissemination of personal data – any actions aimed at disclosing personal data to an indefinite number of persons (transfer of personal data) or familiarizing an unlimited number of persons with personal data, including disclosure of personal data in the media, posting on information and telecommunication networks or providing access to personal data in any other way.
2.13. Cross-border transfer of personal data – the transfer of personal data to the territory of a foreign state to a foreign government body, a foreign individual or a foreign legal entity.
2.14. Destruction of personal data – any actions as a result of which personal data are irrevocably destroyed with the impossibility of further restoration of the content of personal data in the personal data information system and (or) the destruction of tangible media of personal data.

3. Basic rights and obligations of the Service

3.1. The Service has the right:
– to receive from the subject personal data, reliable information and/or documents containing personal data;
– in the event of the personal data subject’s withdrawal of consent to the processing of personal data, the Service has the right to continue processing personal data without the consent of the personal data subject if there are grounds specified in the Personal Data Law;
– to independently determine the composition and list of measures necessary and sufficient to ensure the fulfillment of obligations stipulated by the Personal Data Law and regulatory legal acts adopted in accordance with it, unless otherwise provided by the Personal Data Law or other federal laws.
3.2. The Service is obliged to:
- provide the personal data subject, upon his request, with information regarding the processing of his personal data;
- organize the processing of personal data in the manner prescribed by the current legislation of the Republic of Kyrgyzstan;
- respond to inquiries and requests from personal data subjects and their legal representatives in accordance with the requirements of the Law on Personal Data;
- notify the authorized body for the protection of the rights of personal data subjects, upon request of this body, of the necessary information within 30 days from the date of receipt of such a request;
- publish or otherwise ensure unlimited access to this Policy regarding the processing of personal data;
- take legal, organizational and technical measures to protect personal data from unauthorized or accidental access to them, destruction, modification, blocking, copying, provision, distribution of personal data, as well as from other illegal actions in relation to personal data;
- stop the transfer (distribution, provision, access) of personal data, stop processing and destroy personal data in the manner and cases stipulated by the Law on Personal Data;
– fulfill other obligations stipulated by the Law on Personal Data.

4. Basic rights and obligations of personal data subjects

4.1. Personal data subjects have the right to:
– receive information regarding the processing of their personal data, except in cases stipulated by federal laws. Information is provided to the personal data subject by the Service in an accessible form and must not contain personal data related to other personal data subjects, unless there are legal grounds for disclosure of such personal data. The list of information and the procedure for obtaining it are established by the Law on Personal Data;
- to require the Service to clarify his personal data, block or destroy it if the personal data is incomplete, outdated, inaccurate, illegally obtained or is not necessary for the stated purpose of processing, and also to take measures provided by law to protect their rights;
- to put forward the condition of prior consent when processing personal data for the purpose of promoting goods, works and services on the market;
- to revoke consent to the processing of personal data;
- to appeal to the authorized body for the protection of the rights of personal data subjects or in court against illegal actions or inaction of the Service when processing his personal data;
- to exercise other rights provided for by the legislation of the Republic of Kyrgyzstan.
4.2. Subjects of personal data are obliged to:
– provide the Service with accurate information about themselves;
– notify the Service about clarification (updating, changing) of their personal data.
4.3. Persons who have transmitted to the Service inaccurate information about themselves, or information about another subject of personal data without the consent of the latter, are liable in accordance with the legislation of the Republic of Kyrgyzstan.

5. The Service may process the following personal data of the User

5.1. Email address.
5.2. The website also collects and processes anonymized data about visitors (including cookies) using internet statistics services (Yandex Metrica, Google Analytics and others).
5.3. The above data are hereinafter referred to as Personal Data.
5.4. The Service does not process special categories of personal data related to race, nationality, political views, religious or philosophical beliefs, or intimate life.
5.5. The processing of personal data permitted for distribution from among the special categories of personal data specified in Part 1 of Article 10 of the Law on Personal Data is permitted if the prohibitions and conditions stipulated by Article 10.1 of the Law on Personal Data are observed.
5.6. The User's consent to the processing of personal data permitted for distribution is drawn up separately from other consents to the processing of his or her personal data. In this case, the conditions stipulated, in particular, by Article 10.1 of the Law on Personal Data are observed. Requirements for the content of such consent are established by the authorized body for the protection of the rights of personal data subjects.
5.6.1 The User provides consent to the processing of personal data permitted for distribution directly to the Service.
5.6.2 The Service is obliged, no later than three business days from the date of receipt of the User's consent, to publish information on the terms of processing, the existence of prohibitions and conditions for the processing of personal data permitted for distribution by an unlimited number of persons.
5.6.3 The transfer (distribution, provision, access) of personal data permitted for distribution by the personal data subject must be terminated at any time at the request of the personal data subject. This request must include the last name, first name, patronymic (if any), contact information (phone number, email address, or postal address) of the personal data subject, as well as a list of personal data whose processing is subject to termination. The personal data specified in this request may only be processed by the Service to which it is sent.
5.6.4 Consent to the processing of personal data permitted for distribution terminates upon receipt by the Service of the request specified in paragraph 5.6.3 of this Policy regarding the processing of personal data.

6. Principles of personal data processing

6.1. Personal data shall be processed in a lawful and fair manner.
6.2. Personal data shall be processed limited to achieving specific, predetermined and legitimate purposes. Processing of personal data that is incompatible with the purposes for which the personal data was collected shall not be permitted.
6.3. Databases containing personal data processed for incompatible purposes shall not be combined.
6.4. Only personal data that meet the purposes for which they are processed shall be processed.
6.5. The content and volume of personal data processed correspond to the stated purposes of processing. Excessive processing of personal data in relation to the stated purposes of their processing shall not be permitted.
6.6. When processing personal data, the accuracy of personal data, their sufficiency and, where necessary, relevance in relation to the purposes of processing personal data shall be ensured. The Service takes the necessary measures and/or ensures their implementation to delete or clarify incomplete or inaccurate data.
6.7. Personal data is stored in a form that allows for the identification of the personal data subject, for no longer than required for the purposes of processing the personal data, unless the storage period for personal data is established by federal law, an agreement to which the personal data subject is a party, beneficiary, or guarantor. Processed personal data is destroyed or anonymized upon achieving the processing purposes or if there is no longer a need to achieve these purposes, unless otherwise provided by federal law.

7. Purposes of personal data processing

7.1. The purpose of processing the User's personal data:
- informing the User by sending emails;
- conclusion, execution and termination of civil contracts.
7.2. The Service also has the right to send the User notifications about new products and services, special offers and various events. The User can always unsubscribe from receiving informational messages by sending an email to the Service at [email protected] with the subject "Opt-out of notifications about new products and services and special offers".
7.3. Anonymous data of Users, collected using Internet statistics services, is used to collect information about the actions of Users on the site, improve the quality of the site and its content.

8. Legal grounds for processing personal data

8.1. The legal grounds for processing personal data by the Service are:
- the statutory (founding) documents of the Service;
- federal laws, other regulatory legal acts in the field of personal data protection;
- the consent of Users to the processing of their personal data, to the processing of personal data permitted for distribution.
8.2. The Service processes the User's personal data only if they are filled in and / or sent by the User independently through special forms located on the website https://collectorsshop.ru or sent to the Service by e-mail. By filling out the appropriate forms and / or sending their personal data to the Service, the User expresses their consent to this Policy.
8.3. The Service processes anonymized data about the User if this is allowed in the User's browser settings (the storage of cookies and the use of JavaScript technology are enabled).
8.4. The subject of personal data independently makes a decision on the provision of his personal data and gives consent freely, of his own free will and in his own interests.

9. Terms of personal data processing

9.1. The processing of personal data is carried out with the consent of the personal data subject to the processing of his personal data.
9.2. The processing of personal data is necessary to achieve the purposes stipulated by an international treaty of the Republic of Kyrgyzstan or the law, for the implementation of the functions, powers and duties imposed on the Service by the legislation of the Republic of Kyrgyzstan.
9.3. The processing of personal data is necessary for the administration of justice, the execution of a judicial act, an act of another body or official subject to execution in accordance with the legislation of the Republic of Kyrgyzstan on enforcement proceedings.
9.4. The processing of personal data is necessary for the performance of an agreement to which the personal data subject is a party, a beneficiary or a guarantor, as well as for the conclusion of an agreement on the initiative of the personal data subject or an agreement under which the personal data subject will be a beneficiary or guarantor.
9.5. The processing of personal data is necessary to exercise the rights and legitimate interests of the Service or third parties, or to achieve socially significant goals, provided that the rights and freedoms of the personal data subject are not violated.
9.6. The processing of personal data is carried out, access to which by an unlimited number of persons is granted by the personal data subject or at his request (hereinafter referred to as publicly available personal data).
9.7. The processing of personal data is subject to publication or mandatory disclosure in accordance with federal law.

10. Procedure for collecting, storing, transferring and other types of processing personal data

The security of personal data processed by the Service is ensured through the implementation of legal, organizational and technical measures necessary to fully comply with the requirements of the current legislation in the field of personal data protection.
10.1. The Service ensures the safety of personal data and takes all possible measures to prevent unauthorized persons from accessing personal data.
10.2. The User's personal data will never, under any circumstances, be transferred to third parties, except in cases related to compliance with current legislation or if the subject of the personal data has given the Service consent to the transfer of data to a third party for the fulfillment of obligations under a civil law contract.
10.3. In the event that inaccuracies are detected in the personal data, the User can update them independently by sending a notification to the Service to the email address of the Service [email protected] marked "Updating personal data".
10.4. The period for processing personal data is determined by the achievement of the purposes for which the personal data were collected, unless another period is provided for by the agreement or applicable law. The User may revoke their consent to the processing of personal data at any time by sending a notice to the Service via e-mail to the Service's e-mail address [email protected] with the subject "Withdrawal of consent to the processing of personal data".
10.5. All information collected by third-party services, including payment systems, communication tools and other service providers, is stored and processed by the specified persons (Services) in accordance with their User Agreement and Privacy Policy. The subject of personal data and/or the User is obliged to independently familiarize themselves with the specified documents in a timely manner. The Service is not responsible for the actions of third parties, including the service providers specified in this clause.
10.6. Prohibitions established by the personal data subject on the transfer (except for providing access), as well as on the processing or the conditions of processing (except for obtaining access) of personal data permitted for distribution, shall not apply in cases of processing personal data in the state, public and other public interests determined by the legislation of the Republic of Kyrgyzstan.
10.7. The Service ensures the confidentiality of personal data when processing personal data.
10.8. The Service stores personal data in a form that allows identifying the personal data subject, for no longer than required by the purposes of processing the personal data, unless the storage period for personal data is established by federal law, an agreement to which the personal data subject is a party, beneficiary or guarantor.
10.9. The condition for termination of personal data processing may be the achievement of the purposes of personal data processing, expiration of the consent of the personal data subject or revocation of consent by the personal data subject, as well as the detection of unlawful processing of personal data.

11. List of actions performed by the Service with received personal data

11.1. The Service collects, records, systematizes, accumulates, stores, clarifies (updates, changes), extracts, uses, transfers (distributes, provides, accesses), depersonalizes, blocks, deletes, and destroys personal data.
11.2. The Service carries out automated processing of personal data with or without the receipt and/or transmission of the received information via information and telecommunications networks.

12. Cross-border transfer of personal data

12.1. Before commencing the cross-border transfer of personal data, the Service is obliged to ensure that the foreign state to whose territory the personal data is to be transferred ensures reliable protection of the rights of personal data subjects.
12.2. The cross-border transfer of personal data to the territory of foreign states that do not meet the above requirements may be carried out only if there is written consent from the personal data subject to the cross-border transfer of his or her personal data and/or the execution of an agreement to which the personal data subject is a party.

13. Confidentiality of personal data

The Service and other persons who have gained access to personal data are obligated not to disclose or distribute personal data to third parties without the consent of the personal data subject, unless otherwise provided by federal law.

14. Final Provisions

14.1. The User may obtain any clarification on any questions regarding the processing of their personal data by contacting the Service via email at [email protected].
14.2. This document will reflect any changes to the Service's personal data processing policy. The Policy is valid indefinitely until replaced by a new version.
14.3. The current version of the Policy is publicly available on the Internet at https://collectorsshop.ru.